What functions of the Office of Industry Contracts did you inquire about or use? (Please check all that apply)

Confidentiality/Non-Disclosure Agreement
Clinical Trial/Clinical Research Agreement
Sponsored Research/Collaborative Research Agreement
Service Agreement (Generally predefined testing and other routine services)
General Questions/Processing Flow/Completion of Forms
SBIR/STTR Proposal
Amendment/Revision to Existing Proposal/Agreement/Project/Study
Establish/Modify Overall Budget or Budget Account Categories
Update on Status on a Proposal/Agreement/Project/Study
Other (Please Specify):

In general, I was satisfied with the service I received.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

The Industry Contracts Staff Member who assisted me possessed the knowledge and expertise I needed.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

The Industry Contracts Staff Member was courteous and professional.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

I received assistance in a timely manner.

Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree

If you did not receive assistance in a timely manner, what or whom do you feel caused the delay?

Industry Contracts
Sponsor
Other (Please Specify):

Not Sure/Don't Know

Do you have any commendations or feedback about a specific staff member?

Staff member:

Comments:

If we did not meet your need for service, please describe the situation, the name(s) of the staff person involved, and the date the incident occured:

As a result of your experience, what service-related improvements would you recommend?

Optional: This information will help us follow up with you.

Your name:                    
E-mail address:            
Employee ID number:
Phone:                           
Department:                 
Title:                               

Please contact me regarding information contained in this survey.